About This Policy
This notice describes the information practices of The Flooring Connection LLC., and its subsidiaries, divisions, affiliates, and brands (collectively “We”) as it relates to the websites on which this policy is posted (“Site”). It does not apply to information we might collect on other sites or in other forums, including by email or offline.
Information We Collect
Our web servers collect general data pertaining to each Site visitor, including, but not limited to, the IP address, tracking codes, domain name, the web page, the length of time spent and the pages accessed while visiting this site.
We also collect personally identifiable and transactional information provided by companies and site visitors that purchase products from that Site. This information includes contact information, shipping information, credit cardholder name, and card number/expiration date. We may also retain the content of the communications that are sent to our customer service representatives.
We use Geotrust, Shopify and Stripe technology to safeguard the confidentiality of our transactional information.
How We Collect Information
We collect information directly from you—for example when you register on the site, participate in a survey, or fill out a form requesting information from us.
We collect information from you passively—we use common tracking techniques like traditional cookies, flash cookies, and web beacons. This policy describes how and when we use these technologies.
We obtain information about you from third parties with whom we work—for example, our suppliers, re-sellers, and other business partners.
Use of Information Collected
- We use the information that is collected from Site visitors and customers, or otherwise in connection with the Sites, as is disclosed at the time information is collected, as is otherwise disclosed to you, and as follows:
- To respond to your requests or inquires and to fill your orders;
- To understand the use of the Sites, improve the content of the Sites, customize the shopping experience for Sites visitors and customers, and otherwise improve our products, services, the Site and our your online experience including through using the tracking technologies described here
- To protect the security or integrity of the Sites, our company, or our customers and visitors; and
- To determine your browser, recognize new visitors or existing users, and better understand our audience, customers and website visitors, including by using tracking tools.
Recipients of our e-mail marketing messages can unsubscribe from receiving future promotional e-mails in three different ways. You can request to be unsubscribed by:
- following the unsubscribe instructions at the bottom of each promotional email, or
- using the Questions / Comments form and submitting an inquiry with the "Unsubscribe" category option, or
- calling us directly at 561-320-7425 and request to be unsubscribed.
Site visitors can also request that their personal information not be shared with third parties solely for marketing purposes by sending their request with “do not share” in the subject line at firstname.lastname@example.org. Because mailing lists are prepared in advance of each promotion, you may be sent a couple of promotions before the change is effective.
Our Site uses industry-standard encryption technology to provide for the security of your credit card numbers. In addition, we have put in place reasonable procedural and technical standards to protect the security of our Sites and information we maintain. However, we cannot guarantee that any electronic commerce is totally secure. We encourage you to take affirmative steps to protect yourself online, including ensuring that any online account information you have remains secure.
This Site contains links to other sites that are not owned, maintained, operated, or endorsed by or for The Flooring Connection LLC. and not subject to the same Privacy and other Polices. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites. You should read the other site’s privacy policies to understand how personal information collected about you is used and protected.
The Sites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States and by using the Sites/giving your information, you consent to such transfer, and understand that the U.S. may not provide the same level of protections as the laws of your country.
From time to time We may change our privacy policies because of changes in the relevant And applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which We handle personally identifiable information under this policy will be provided on the Sites. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. By continuing to use the Site after We post any changes, you agree to the terms of the updated policy.
Our Interest-Based Advertising
The Flooring Connection LLC. displays interest-based advertising using information you make available to us when you interact with us or our partners. This may include on our sites, or with our content or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our sites, visiting sites that contain The Flooring Connection LLC. content or ads, interacting with The Flooring Connection LLC. tools, or using our other services.
The information we collect enables us to learn about what ads you see, what ads you click, and other actions you take on our sites and other sites. This allows us to provide you with more useful and relevant ads. For example, if we know what ads you are shown we can be careful not to show you the same ones repeatedly.
Below are details of the technologies we use and the data capture we are able to do, along with ways, that you, as customers, can control these.
Our Interest-Based Ads on Other Websites
We may work with online advertising companies to provide you with relevant and useful advertising on third party sites or in other mediums such as email. These ads may be based on information you submit on our websites or third party sites, or your activities or behaviors on our websites or on third party sites. The information gathered may be used to serve you with advertisements on our websites or on third party websites.
Opting Out of Seeing Interest-Based Ads
The third parties we work with who serve interest-based online advertising participate in the Self-Regulatory Program for Online Behavioral Advertising. This program provides consumers with the ability to opt-out of having their online behavior used for advertising purposes using third party cookie tracking. If you want to opt out, visit http://www.aboutads.info/choices/.
Technologies We Use
We collect personal information about users over time and across different Web sites when you use this Web site or service. We also have third parties that collect personal information this way. We—or vendors we have hired—use several common data collection technologies including cookies, pixel tags, and similar technologies. These technologies are used to understand the activities and behaviors of our consumers and website visitors. We do this for many reasons, including the following:
- To recognize new visitors to our websites.
- To recognize past customers.
- To present more personalized content, to improve your website experience, optimize your shopping experience, and provide site and service enhancements.
- To serve customized advertising (whether on our website or others you visit or through other mediums such as email).
- So we can better understand our audience, our customers, our website visitors, and their respective interests.
Controlling These Technologies
To control flash cookies go to:
Why? Because flash cookies do not reside in your browser, and thus your browser settings will not affect them.
NOTE: If you configure your computer to block cookies, you may not be able to access certain functionality on our sites. If you block or delete cookies, not all of the tracking described here will stop.